Frequently Asked Questions

We offer three core categories of cleaning services: basic cleaning, deep cleaning, and specialty services. Basic cleaning focuses on regular upkeep, like vacuuming, trash removal, wiping down counters, sweeping, mopping, and keeping bathrooms and kitchens sanitary. Deep cleaning goes beyond the basics to address areas that often get overlooked — baseboards, cupboards, interior windows, appliance exteriors, and even spot wall washing. Specialty services are tailored add-ons, such as laundry, inside-and-out cupboard cleaning, and deep cleaning for appliances like ovens, refrigerators, and microwaves. We also provide move-in and move-out cleaning, which is perfect for clients who want to start fresh in a new space or leave a property spotless for the next occupants. Whether you need weekly upkeep or a one-time overhaul, we have the right service package for you.

No — we bring everything necessary to get the job done. Our team arrives with professional-grade cleaning products, vacuums, mops, dusters, and all the supplies needed to handle your cleaning tasks efficiently. The only thing we ask clients to provide are garbage liners, since those need to fit your specific bins. If you have personal preferences — like eco-friendly products, green cleaning solutions, or hypoallergenic options — just let us know ahead of time. We’re happy to accommodate so your space not only looks spotless but also feels safe for your family, pets, and guests. The goal is to make your life easier, so you don’t have to worry about preparing supplies or running to the store before your cleaning appointment.

The right frequency depends on your lifestyle, family size, and personal preferences. Many of our clients enjoy weekly cleaning because it keeps their home consistently tidy and prevents buildup. Others choose biweekly service, which strikes a balance between maintenance and cost. For people with less traffic in their homes or those who do their own light cleaning, a monthly deep cleaning might be the best choice. We also offer one-time cleaning services for special occasions, seasonal refreshes, or life transitions like moving. During our consultation, we’ll talk with you about your priorities, schedule, and budget to create a cleaning plan that makes the most sense for your needs. Our flexibility means you never feel locked into a plan that doesn’t suit your lifestyle.

Think of basic cleaning as routine upkeep and deep cleaning as a full reset. Basic cleaning covers the essentials — vacuuming, emptying trash, light dusting, wiping down counters, sweeping, mopping, and cleaning bathrooms and kitchens. It’s great for keeping your space comfortable and tidy day-to-day. Deep cleaning, on the other hand, is designed to tackle dirt and grime in places that are often skipped during regular upkeep. That means scrubbing baseboards, wiping cupboards, cleaning appliance exteriors, washing dishes, handling interior windows and tracks, and spot wall washing where needed. Deep cleaning is recommended for seasonal resets, special events, or preparing a home for new occupants. Many clients start with a deep cleaning and then maintain their space with regular basic cleaning afterward.

Yes — but these tasks are included in specialty cleaning or deep cleaning, not standard basic cleaning. During a normal basic cleaning, we’ll wipe down the exteriors of cupboards and appliances, but if you’d like a full detailed interior cleaning, we’ll gladly add that on. For appliances, this includes ovens, refrigerators, and microwaves, both inside and out. For cupboards, we’ll clean shelves and doors so everything feels organized and fresh. These services are especially popular during spring cleaning, when moving into a new home, or after tenants move out of a rental property. Having these areas cleaned not only improves appearance but also eliminates hidden dirt and odors.

Our pricing depends on several factors: the size of your home or office, the type of cleaning requested, and how often you’d like us to visit. Basic cleaning is the most affordable option since it focuses on essential upkeep. Deep cleaning requires more time and detail, so pricing is higher but reflects the thorough level of service. Specialty services, like laundry or appliance deep cleaning, are billed based on the time needed to complete them. Laundry pricing, for example, accounts for both active washing and drying cycles. We believe in honest, upfront pricing — no hidden fees or surprises. Before we begin, we’ll provide a clear, customized quote so you know exactly what to expect.

Absolutely. Moving is stressful enough without having to worry about scrubbing down a property. Our move-in and move-out cleaning service is designed to give you peace of mind during transitions. If you’re moving into a new place, we’ll make sure it’s spotless before you unpack. If you’re moving out, we’ll leave the home or apartment fresh and ready for the next occupants. This service often combines deep cleaning with specialty add-ons like appliance cleaning and cupboard interiors, so the space feels brand new. Whether you’re a homeowner, tenant, or landlord, this option ensures the property is clean and welcoming from the start.